Certain marketplaces will require you to re-activate your integration while utilizing third-party software after a set period of time in order to eliminate fraud or "bots" consistently accessing an account. eBay is the most consistent and you will have to re-engage the marketplace annually. When you go to re-activate an account, you will need to select a specific link within the eBay integration tile.
This page should open up a new window and prompt you to add your eBay credentials. If you were not prompted to add your credentials then the alert will continue to populate for your eBay account. Once you enter your credentials again, your account will be re-activated and the integration page will adjust appropriately.
- Selecting the "Activate" button in the upper right hand corner is not sufficient enough to re-establish the connection. The page may adjust, however it is only momentary and the integration will deactivate a few minutes later.
- This process is the same for eBay and eBay Motors
- If you are curious if the integration is successfully established, you can reach out to email@example.com in order to confirm the connection.