To prevent unauthorized access to your eBay account, eBay requires that you re-authorize SellerActive's connection with your account annually. If you see the "Your eBay auth token is no longer valid" alert within your SellerActive account then it is time to re-authorize the connection by completing the following steps:
1. Navigate to the integrations page for eBay or eBay motors within your SellerActive account
2. Click on the link that says "Click here to redo integration to your eBay account" and you will be re-directed to eBay and required to sign in.
3. Click "agree" to grant application access to SellerActive
4. After you click "agree" you will be re-directed to your SellerActive account and SellerActive's connection with your eBay account will be re-established.
Note: Selecting the "Activate" button in the upper right hand corner of the SellerActive integration's page is not sufficient enough to re-establish the connection. The page may adjust, however it is only momentary and the integration will deactivate a few moments later.