Many of the adjustments you will make in the SellerActive system will be through the Pricing Manager. However those adjustments may be intimidating if you need to do them in bulk. We allow our clients to upload information through Microsoft Excel upload templates. There is a general template as well as site specific templates in the instance you want to list to the various marketplaces. You can download and upload these templates from a single location:
You can also find this page through the arrow icon in the upper right-hand corner in the SellerActive system:
If you wish to see the history of your upload and their status, you can review in the "Upload History" page. This page will provide you a success report for the upload, and will present any errors encountered.
You can also download the result file through this page. This will provide you full error details if applicable.
General Upload Recommendations:
- If you would like to upload a zero quantity, you will want to confirm that the Excel column is formatted to "Number".
- There is specific way Excel deals with "0"s whereby they read the cell as blank/null if the format is "General". If you adjust the formatting to "Number", the upload will be successful.
- You can remove any excess columns you are not updating to make the content easier to manage. As long as Action, Site, and SKU are present, you will be able to perform any data manipulations.
- Blue column headers indicate required information for all listing templates. If all else fails, make sure this information is filled out in the template.