Do I have to sign up for a yearly contract with SellerActive?
Absolutely not! You have the option to pay month-to-month or subscribe for an annual contract. If you choose to pay for an annual contract, you will be provided a 20% discount on the 12-month rate.
Are there setup fees?
Yes, there is a required onboarding fee to be paid at the commencement of your subscription term. We provide you with a dedicated Implementation Specialist who will walk you through the steps of setting up your account and training your team to get the maximum value from the platform.
Your plans are priced around monthly GMV, what does that mean
Gross Merchandise Value (GMV) refers to the value of merchandise sold on any integrated online marketplace or ecommerce platform through the use of one or more services. GMV does not include shipping or tax. Our pricing tiers are based on your monthly GMV.
What happens if I exceed the monthly GMV for my price tier?
At the end of your billing cycle if your usage exceeds your current plan, your next month's billing will be upgraded to the appropriate higher plan. Usage can be tracked at any time in your SellerActive platform, and will be displayed on all invoices.
Basic Tier: Monthly GMV up to $25,000
Pro Tier: Monthly GMV up to $50,000
Elite Tier: Monthly GMV up to $100,000
Custom Tiers: Monthly GMV $100,000 and higher
Are there GMV caps for annual subscriptions?
For first time annual subscription customers on or after August 14th, 2017, and for customers with annual renewals taking place after August 14th, 2017:
When purchasing an annual subscription, you are paying for an annual GMV amount. In example, the monthly GMV cap for our Pro Tier is $50,000. By purchasing an annual Pro subscription, you will receive $600,000 ($50,000 x 12 months) of GMV to use throughout the year. This is a great option for customers that fluctuate in sales revenue month to month and want to take advantage of a 20% discount.
If your annual GMV is used prior to your 12-month renewal date, you will be upgraded to the next tier. You will pay the delta between your current revenue tier and the pro-rated amount for the next revenue tier based on number of months left on your annual subscription. Your annual renewal dates will be maintained at the one year mark from your original sign-up date.
Do you charge commissions?
No. We never charge a commission on your sales or any other type of transaction fee.
Are there any other hidden fees or restrictions?
Absolutely not. Your price tier is determined by your monthly revenue and we will never charge you any other fees or add any restrictions such as SKU count.