When an integration is first established, SellerActive will automatically request an inventory file from the marketplace and your inventory will be imported in to your SellerActive account within 20 – 90 minutes. Typically items that are inactive or not available for sale at the time will not be imported (each marketplace is slightly different), however we will attempt to bring in as much as we can on the initial import.
After the initial import SellerActive will automatically import new inventory file(s) from each marketplace every 24 hours. Some marketplaces consistently send SellerActive small files with partial inventory throughout the day while others send one file with your entire inventory. This means that any new listings that are created directly on the marketplace will be imported within 24 hours. However, you can manually import them sooner if needed (see below).
- If you need to import inventory outside of the automated process then you can navigate to the integrations page, select the marketplace you would like to import, click update, and then select “agree” when prompted. SellerActive will receive a full inventory file from that marketplace within 20-90 minutes.
- We do not import inventory from warehouse management platforms (TopShelf & Skuvault), shipping solutions, or QuickBooks.